Contact Us

Have a question or need assistance? We're always here to help.

FAQs

Get

to the most asked questions.

Request Your First Prescription

If you're new to Optum Specialty Pharmacy and want to begin filling your prescriptions with us, 

.

Live Support

 to complete a secure video consult or live chat.

Manage Your Account Online

Use your Optum Specialty prescription number to

your online account to:

  • Request a refill and schedule delivery
  • Track current orders
  • View your prescription history 
  • Make a payment 
  • Request statements
  • Access live support
  • If you already have an online account, s
    ign in

Home Infusion Services

General Questions


1-855-427-4682
- available 24/7
Get answers to your questions

Billing Questions


1-855-577-6521

For statement questions or to pay your bill

Provider Helpline

 
1-855-427-4682

We can help answer any questions you have

Technical Assistance

Get answers to 

 and for technical support,
email us

Disclaimer: Optum Specialty Pharmacy services members and providers in all 50 states who may use this website.